PRIVACY POLICY

Last Updated: 27/08/2024

Introduction

Welcome to HACHI TOBACCO AND CIGARETTES TRADING L.L.C. ("we," "our," "us"). We are a company specializing in the sale of smoking products, including electronic cigarettes (vapes), hookahs, and related accessories. Protecting your privacy is important to us, and we are committed to handling your personal information with care and responsibility.

1. Age Restriction

Our products are intended for adults only. By using our website and making a purchase, you confirm that you are at least 21 years of age. We do not knowingly collect or store personal information from individuals under the age of 21. If we become aware that we have inadvertently collected personal information from someone under the age of 21, we will take steps to delete this information.

2. Information We Collect

- Personal Information: We may collect personal information such as your name, email address, phone number, delivery address, and payment details when you make a purchase or sign up for our services.

- Usage Data: We collect information about how you use our website, including your IP address, browser type, pages visited, and the time spent on our site.

- Cookies: We use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us understand your preferences and improve our services.

3. How We Use Your Information

- To Process Orders: We use your personal information to process and fulfill your orders, including delivering products and providing customer service.

- To Improve Our Services: We analyze usage data to understand how our customers interact with our website and to make improvements.

- Marketing: With your consent, we may send you promotional emails or messages about new products, special offers, or other information that we think may interest you.

4. Disclosure of Your Information

- Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, or delivering products. These providers are obligated to protect your information and use it only for the services they provide.

- Legal Compliance: We may disclose your personal information if required by law or in response to a legal request, such as a court order or subpoena.

- Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your information.

6. Your Rights

- Access and Correction: You have the right to access and correct any personal information we hold about you. Please contact us if you wish to update your information.

- Opt-Out: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.